Automating Decision Making

Discussion table

Learn from
About the session

The Government has called for greater data literacy across the Civil Service - and automation can help improve the quality and efficiency of decision-making processes. To ensure that automated systems are accurate, reliable, and legally compliant, stakeholder engagement will be crucial in the design and deployment of these systems, along with measuring their impact on key outcomes.

  • What are the potential benefits and drawbacks of using automation to support decision-making processes within the Civil Service? 
  • What kind of data infrastructure and governance frameworks are required to support these systems?
  • What kind of safeguards and oversight mechanisms are necessary to prevent misuse or abuse of automated decision-making systems?
  • How can we engage stakeholders, including citizens, civil society groups, and other government agencies, in the design and deployment of automated decision-making systems?
  • To build trust in automated decision-making systems, how can we measure and evaluate the impact of these systems on key outcomes, such as efficiency, equity, and effectiveness?